Fast-paced with learning opportunities, but tough work-life balance - Service Desk Goaco Employee Review

5.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Fast-paced environment with opportunities to learn practical skills beyond your role.

Cons

Work-life balance may become difficult during busy delivery periods.

Explore other reviews about Goaco

1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

I don't have to work here anymore.

Cons

Unprofessional outlook and approach Fifteen staff being 'disposed of' in six months Frequent attempts by the CEO to persuade key government contracts that using AI will be acceptable to deliver change in a GOV.UK setting and will pass assessments Bullying culture - threat of contractors' timesheets not being signed if work is not visibly assigned to them Multiple staff fired without notice for no due cause. 35-day payment terms for contractors (even longer if it's Easter, with no explanation or apology for late payments) Toxic work culture Emails to management regularly ignored

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Salary, free breakfast Friday, dress down Friday

Cons

. Poor management . No training . No structure . Poor leadership . No progression . No support . They fire you for something not serious . Rent a office and make you work onsite when the job can easily be hybrid at best . Asked to do jobs that are not in your job description . Staff speaking in another language . Only 3 parking spaces and everyone drives . 3 managers in 4 months red flag

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