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      GoTo

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      GoTo reviews

      Going Down Hill - Account Resolutions Specialist GoTo Employee Review

      2.0
      Feb 16, 2024
      Account resolutions specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      You can work remote and get 2 bonuses a year.

      Cons

      They took away self care days. Experienced 6-7 lay offs in 2023. No job security. Now they are looking to start out sourcing jobs and turn to AI to eliminate fat where needed. No job security. Management is terrible. No advancement. They only care to flip the company to make a profit which means the employees are not considered. They did not meet their goals for 2023.

      avatar
      GoTo Response
      2y
      Hi there. First, thank you for sharing this feedback with us. Positive or negative, we highly value the input of our current employees. Regarding your mention of self-care days, we have maintained Quarterly self-care days scheduled on our calendar for 2024. We never make decisions regarding people lightly, but we hear you. We've adapted our organization to meet our goals and aim to keep everyone informed and aligned.

      Explore other reviews about GoTo

      5.0
      Feb 19, 2026
      Copywriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team, flexible remote policies

      Cons

      Lots of layoffs, too much turnover

      avatar
      GoTo Response
      3mo
      We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
      1.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote and unfortunately that is it

      Cons

      Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

      2
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