A company that was once great took a real nosedive in recent years - Anonymous employee GoTo Employee Review

2.0
Jan 11, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most people who work at this company are just incredible. They are this company's greatest asset and they are definitely not being appreciated enough (see Cons)

Cons

After the company went private everything slowly went downhill. A series of really unfortunate business decisions in the recent years led to the company reaching rock bottom, and instead of taking responsibility for those decisions the answer from the board was to 3 rounds of layoffs in 2023. A series of senior level leaders (from product and design to marketing and HR) leaving one after the other throughout the year confirms that things are looking grim for GoTo. In the product org, there's too much micro-management. The company hires senior contributors and then a bunch of middle managers to oversee them. I feel like you either trust a senior employee to do their work independently, or you don't, and then they're probably not a great fit for your company.

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GoTo Response
2y
We appreciate your acknowledgment of the incredible people who make up our company. You are right - they're our greatest asset. Changes are often responses to the dynamic nature of our market environment. Like many companies in our industry, we adjust our strategy as needed to maintain competitiveness and sustainability. That said, we take accountability seriously and strive to communicate changes and strategic shifts transparently and effectively to keep everyone informed and aligned. All GoGetters should feel motivated to contribute and thrive, and any feedback is instrumental to helping us achieve that goal. We greatly appreciate your thoughts, and thank you for your contributions to GoTo over 6+ years.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
3.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Mid-range company with a few ambitions

Cons

They do have a few ambitions

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GoTo Response
2w
Thank you for your review and contributions over the 3 years as a GoGetter. Wishing you all the best in what's next.
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