Used to be great - Account Executive GoTo Employee Review

2.0
May 21, 2023
Recommend
CEO approval
Business outlook

Pros

Great team of people and close relationships are easily built. GoTo products are honestly great and very very easy to sell.

Cons

This organization used to be great until new leadership came in 2022. Right now they are trimming fat everywhere and paying sales reps less for higher quotas QoQ. Lot's of demotivation and uninspired reps org wide. Not so much a restructure but maybe a cry for help? The transparency between leadership and the company used to be commonplace but over the last year or so that has dissipated. ROEs are established but never respected, leadership keeps changing focus QoQ.

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GoTo Response
3y
We’re sorry you haven’t had a better experience more recently. We are happy you’ve enjoyed the teams and relationships you built, and that you find our products easy to use (and sell). To address your comment about transparency, all relevant business and strategy updates are accessible on The Hive. We encourage you to share your specific feedback in our engagement surveys this year, thanks for your review.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
4d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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