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      GoTo

      Engaged employer

      GoTo reviews

      5 stars? NO! RUN from sales here! - Sales GoTo Employee Review

      2.0
      Mar 8, 2023
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      -Flex work schedule, mental health day each month -Remote work schedule

      Cons

      -Impossible to hit sales quotas (mid market) w/ low industry compensation -Stale market products -Worst in class leadership - untrained, untalented, self-interested. Low quality leftovers from a hostile takeover by Francisco Partners 2 years ago. Good leaders left when this buyout happened. Our Chief Sales Officer is largely invisible - and sounds like a disconnected hack when you hear him speak once a year. Installed by private equity new owners, and he doesn't understand this biz. -Refuse to pay your OTE till you hit 50% your annual number (new structure under new owners) -Micromanagement KPI hell; however its worse because leadership has managed out all the good programs that track KPI efficiently. You have to do your job, then record everything you did manually to show leadership you're actually working. It causes more unnecessary stress than anything. -Because sales leadership is so awful, it's likely you'll become worse as a rep instead of grow professionally. -All your co workers will be actively looking for new jobs

      avatar
      GoTo Response
      3y
      Thank you for sharing your feedback with us. We appreciate your honesty and want to acknowledge any frustrations you may have experienced. We encourage you to share specific concerns with your manager or through our engagement survey. Responsible growth is our top priority, and we prioritize it over growth at all costs. All decisions are strategic and well-aligned with our overall goals and objectives. We recently invested resources towards a new sales process that enables and upskills our reps in their selling activities and a comprehensive onboarding/continuing education program to ensure reps and their managers were supported and ramped efficiently on the needed skills to help them do their jobs more effectively. Regarding your comment about the Pros, we're glad you appreciate our flexibility and self-care days. A positive work-life balance is essential for GoGetters' overall well-being and success.

      Explore other reviews about GoTo

      5.0
      Feb 19, 2026
      Copywriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team, flexible remote policies

      Cons

      Lots of layoffs, too much turnover

      avatar
      GoTo Response
      4mo
      We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
      1.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote and unfortunately that is it

      Cons

      Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

      2
      avatar
      GoTo Response
      6d
      Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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