Painful changes to respond to broder industry - Manager, Care Analytics GoTo Employee Review

3.0
Oct 3, 2021
Recommend
CEO approval
Business outlook

Pros

- Competitive benefits - Viewed as human as opposed to employee

Cons

- Competing against Zoom in the virtual meeting space has not gone well. The customer retention issue impacts funding at all levels of the organization. Constantly being asked to do more with less - Constant corporate politics jocky-ing resulting in frequent reorganization which translates to changing strategies in a time where a strong plan is needed - Promotions and raises rates are abysmal compared to industry. Constantly being told to just be grateful to have a job during the pandemic - Organization that claims to be data driven refuses to make data driven decisions or empower the Analytics and Data Science teams that support them

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

avatar
GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
3d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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