Great tech company - Technical Support Representative GoTo Employee Review

4.0
Feb 2, 2020
Recommend
CEO approval
Business outlook

Pros

Great benefits Impact others' lives for the better Support Department has superb management Lots of onsite amenities

Cons

Big public company Sometimes require weekend work

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GoTo Response
6y
Thank you for your review, we’re glad you’ve enjoyed working at LogMeIn! We’ve invested heavily in both management training and our facilities in Lindon in 2019, so we’re happy to hear that it’s making an impact and you’ve had a great experience with both. Thanks for helping us make LogMeIn a great place to work!

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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