Frustrated long time employee - Anonymous employee GoTo Employee Review

1.0
Jan 11, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Relaxed work culture - Great work life balance - Talented colleagues

Cons

- Too many reorgs - things change with no purpose whenever a new leader takes charge and that seems to happen way too often. - Top level management interferes too much in how development is done. Teams don't have individual control on choosing the right technologies to get the job done. - Useless architects in every team, who seem to have a lot of say without consulting tech leads or developers. - Toxic middle management that doesn't help with career development. - The company is not what it used to be when under Citrix, after merger with LogMeIn. - Management never addresses huge attrition rate. They just try to hire to fill those spots. New employees are confused and old employees are not motivated anymore.

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GoTo Response
8y
We are regretful for your frustration with LogMeIn. We are approaching the 1-year anniversary of our merger and the past year was not easy. There is no playbook for combining two companies of our size, so we understand the some of the challenges our employees have expressed. Our organization makes changes to stay competitive with the market, and to allow our employees to do their best work. We know we did not equip our middle managers with the tools to lead their teams effectively in 2017, but that is an area we hope to change in 2018, bringing in of our first VP, Learning & Development. We recognize that it is hard to not compare our current LogMeIn to the previous companies in which our employees originated. For any concerns around business strategy, your Executive and team leads are your best resource to answer specific questions. Jason

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

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