The Mouse That Swallowed the Elephant - Anonymous employee GoTo Employee Review

3.0
May 12, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

So many good people Great office spaces and employment perks Great technology and products

Cons

Failed merger integration leadership Screw the customer to hit the numbers mentality since close of merger Bad strategy (failure to understand the challenge, incoherence, lack of focus, etc.) Chaotic decision making and follow through Very little transparency (and poor communication generally)

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GoTo Response
9y
Dear Colleague, thank you for remaining a dedicated leader at LogMeIn for more than 10 years. I very much appreciate your investment of your time and work into our company. As you’ve seen, a merger of our size is complicated with much change, new processes, new leaders, new systems, etc. This Summer, more product and company strategy elements will be rolled out and we will continue to strive for transparency at our monthly all-hands meetings, internal communication posts, and with information from your manager 1-2-1s. Your manager and HR Business Partner are good resources for both information and help. Know that we want to hear your voice so we may effectively transition through this integration. As Chief People Officer, my responsibility is to ensure our new company's culture allows you to do your best work. If you are comfortable, please reach out to me personally for a meeting. I would be happy to have deeper conversation as to how LogMeIn can improve. Sincerely, TJ Ewing

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

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