Used to be Great - Anonymous employee GoTo Employee Review

2.0
May 2, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co-workers - we all worked our butts off to try and make the changes/requests we'd receive from management all while trying to keep a positive attitude Fun atmosphere - young culture which brings energy and fun into all work activities Ability to travel abroad to different offices multiple times

Cons

Management lacked guidance and strategy - we were often just rushing from one fire drill to the next without really knowing why Don't understand the value that some of their employees bring to the table - I worked with a lot of very smart people who were undervalued & unappreciated at times

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GoTo Response
9y
We appreciate you taking the time to leave your feedback. From when you started in 2014, you saw much growth in our Boston office. It is great that you formed strong bonds with your co-workers over that time. We hope you were able to visit some of our other offices during your tenure. There's no question management is a top reason for employee retention. We have committed to monthly meetings for all people managers to beef up transparency and guidance. We are continuing to bring in leaders with strategic prowess to drive product strategy. Thank you again for your time spent with us, and we wish you the best. Thank you, Jason

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

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