Worst Experience of my LIFE! - Customer Care Manager GoStudent Employee Review

1.0
Mar 30, 2023
Recommend
CEO approval
Business outlook

Pros

The flexibility of being able to work remotely on certain days.

Cons

I wouldn't recommend working for this company. The morale among colleagues is extremely low, and the working environment is chaotic and stressful. The workload is unmanageable, and tasks are scattered across multiple platforms, making it impossible to keep track of everything. Technical issues are a constant problem, and it takes months to get them resolved. Bug reports are completely ignored, and the communication within the workplace is extremely poor, leaving everyone feeling disconnected and isolated. To make matters worse, the company has a history of sudden mass layoffs and full market closures, which has created a sense of instability. The remaining employees are expected to pick up the slack, even though they are already overwhelmed with work. And if that's not bad enough, during work trips, employees are required to SHARE A BED with colleagues, which can be uncomfortable and awkward. The sleeping arrangements were NOT communicated to employees prior to the event. Disgusting. Overall, this company is not a great place to work. The stress levels are high, the workload is unmanageable, and the management does not seem to care about the well-being of their employees. Save yourself the trouble and look for a better place to work.

Explore other reviews about GoStudent

5.0
Nov 17, 2022
Recommend
CEO approval
Business outlook

Pros

There really were only pros working at GoStudent, I loved my time there

Cons

Can’t really say there was any

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GoStudent Response
3y
Hi, Thank you very much for your fantastic feedback. We are so happy to hear that your time at GoStudent was such a positive one for you. We wish you lots of success in your new challenge! Anna Director of HR Operations
3.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Good hour rate, good communication with the team.

Cons

Income may vary; not a long-term job

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