Incredible place to work! - Customer Happiness Agent GoFundMe Employee Review

5.0
Nov 22, 2019
Recommend
CEO approval
Business outlook

Pros

- The work is truly meaningful, you're helping people change their lives, so it extremely rewarding going to work every day. - The company really values its employees, no voice goes unheard and it is incredible to feel so appreciated in the workplace. - There is an amazing culture at GoFundMe, everyone is friendly and bubbly and make going to work a pleasure and something to look forward to. - The benefits are great! Free lunches and snacks are provided too.

Cons

- Weekend work comes around every so often, and there are some early/late shifts, but these are rotated between the team fairly.

Explore other reviews about GoFundMe

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and super welcoming, awesome mission and leadership/talent to guide young professionals

Cons

Not a lot of presence in person, but understandable due to the great hybrid policy

2.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is good and product is for Social Good

Cons

There is little hope that our stock options will have value soon. Leadership often prioritized alignment over independent judgment, and despite major hires and restructuring, the company has struggled to deliver products with meaningful impact or market traction. Feedback largely flowed top-down, with dissent poorly received and limited room to challenge decisions. While some leaders projected openness, there was often a noticeable gap between image and reality, with culture seeming more focused on hierarchy and appearances than execution and results.

2
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