Be Careful & Consider Alternatives. - Anonymous employee GoCardless Employee Review

1.0
Aug 7, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent Benefits Somewhat Competitive Salary Nice Modern Office Some staff are really friendly.

Cons

Sub-Par Stock Option offering Horrible Middle Management Contrary to what their values are people here have massive ego & arrogance issues. Weekly manger meetings were just a pointless chat that yielded no results or resolutions. Don't be fooled by other reviews here - certain departments have an extremely high staff churn. Long standing employees have clear favourites and don't have any trust for new joiners. It is VERY Cliquey here, if you're not prepared to front up and be one of the drones you'll have an extremely unpleasant time here. There are a lack of internal processes and ownership which makes the most simple tasks turn into infuriatingly difficult to solve puzzles when working on projects or day to day work. A "Pass the buck" & "Blame culture" amongst employees seems to be the norm. As a stepping stone into Fintech it's alright I suppose but if you have other options I fully encourage you to explore those instead.

Explore other reviews about GoCardless

5.0
Dec 18, 2024
Recommend
CEO approval
Business outlook

Pros

Culture is 11/10 and they really care about your mental health.

Cons

Can't think of any cons

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GoCardless Response
1y
Thank you for sharing your feedback. We’re thrilled to hear that your experience at GoCardless has been so positive and that you rate our culture so highly. It’s great to know that you feel supported in terms of mental health and well-being. We believe that a strong, caring culture is essential for productivity and employee satisfaction. If there’s anything you’d like to share about how we can keep enhancing our workplace or any ideas you have, please don’t hesitate to let our People team know. Thanks again for being a part of our team!
3.0
Jun 2, 2025
Recommend
CEO approval
Business outlook

Pros

Everyone is really kind and helpful. People stay for the company culture.

Cons

Absolutely no upward mobility. No promotions or raises. The company is in a tough spot financially. It's very sellable but customer retention and growth is a major problem and no one has the answers to solve for it.

1
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GoCardless Response
10mo
Thank you for your candid feedback and for your years with GoCardless. We're truly glad to hear that you experienced a kind and helpful culture, and that our team environment was a highlight during your time with us. We understand your concerns regarding career progression and the challenges faced by our US team. We also recognise the importance of seamless cross-geo support and are continually striving to improve our operational efficiency to better empower our sales teams worldwide. We wish you all the best in your future endeavours.
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