May 11, 2022
Go City Response
4yHi there, thanks for sharing your honest feedback.
We're really pleased that you have a great list of 'pros', but we're sad and concerned to hear about your experience under 'Cons'.
People experience is so important to us, both within our teams and the partners we work with. We have taken everything you've said on board and you will have seen that we have now implemented a new channel that can be used directly by colleagues and attractions to voice concerns they have whilst maintaining their anonymity. We would love to chat to you in more detail and encourage you to reach out to us via that platform.
You will also have seen that the last 7 months in particular has seen a radical shake up of our benefits across the globe which we now believe is competitive and forward thinking. These span ways of working, healthcare, additional leave time, learning budgets, mental health first aid support and a host of others. This was from feedback we heard in our pulse survey. However, we are always open to hearing what more people think we should be thinking about so let us know if there is something in particular you are looking for.