Pros
The type of work that Glyph does is interesting and can provide an enjoyable challenge for those who enjoy language. Glyph provides flexible employee schedules, although some managers are inflexible with their reports' schedules. The company has done well at attracting a good group of employees who care about their jobs -- and each other. The company has provided good benefits, but has had to scale them back significantly in 2013.
Cons
At its very core Glyph is a dysfunctional company, and this is amplified when the company attempts to grow. Executive Management has little to no training in business management. They have been promoted from within and have been making it up as they go along. In the absence of education or proven experience, they apply their own personal approach to business planning, finances, employee relations and communication. Glyph has been in business for more than 10 years, and they haven't learned the skills or gotten past the mindset of a company in their first year of business. Because of the issues above, Glyph is plagued by... ...an inability to create and maintain a corporate identity, they are always chasing another opportunity without fully developing the ones they already have. They will fail at many things, instead of succeed with a few. ...an inability to forecast revenue with even the smallest certainty, create a budget from that forecast and manage spending. Money needs to be managed closely, and irresponsible spending should be dealt with severely. ...an inability to create and manage expectations for employees. Employee efforts are consistently wasted through poorly managed expectations or the superfluous creation of newer expectations (see corporate identity above). ...an inability to build trust and confidence within the company through effective communication. Integrity is important, charisma will only get you so far.