Hell in a half cubical - Customer Service Representative & Provider Relations Globe Life Employee Review

Everything. Very much a company that believes in micromanagement (down to the amount of time you are allowed to pee.) Customer service is the worst aside agent licensing. You are expected to handle all the problems management created and keep it from escalating with little to no power to do anything other than to say I am sorry. Dont for get Medicare Part D season. Trying to enroll senor citizens is no small feat.