Lack of communication - Customer Service Representative Globe Life Employee Review

3.0
Oct 28, 2020
Recommend
CEO approval
Business outlook

Pros

Benefits are good. The work life balance is good.

Cons

Lack of communication between those approved and not approved. Also half people think they have one thing and not the other. Use an updated pay system. Most people look for bills to come out the same day. 10 calls a day are about that.

avatar
Globe Life Response
5y
Thank you for your feedback regarding your Globe Life experience. We're glad you appreciate the generous menu of benefits offered and the positive work-life balance we encourage. We appreciate and welcome your suggestions because we're always looking for ways to improve our employee experience. We invite you to send us an email to feedback@globelifeins.com with more details of your experience so that we can look further into the shortcomings of this department and improve the process of assisting our customers. We look forward to hearing back from you soon.

Explore other reviews about Globe Life

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good work to do for us

Cons

None really honestly truly exactly

avatar
Globe Life Response
2d
Thank you for leaving a review and for your hard work on behalf of the policyholders at Globe Life! Your contributions are greatly appreciated.
5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive leadership, positive culture, flexibility, growth opportunities, strong training programs.

Cons

Recruiting can be fast-paced at times, especially during periods of growth, but leadership provides the resources and support needed to be successful.

avatar
Globe Life Response
2d
Thank you for taking the time to leave a thoughtful review about your time at Globe Life. Thank you for your hard work and contribution to our team's success. Best wishes for a long and successful career!
See reviews by: Helpful|Rating|Date|All