Pros
In the past the company provided a great mentoring program, diversity committee, leadership development program, and corporate support system. The company is rapidly aligning with Comcast-Spectacor, their parent company, and those programs are being slashed or streamlined to be the Comcast programs. Each experience will depend on which venue you work for. Some have a great client, such as a municipality or BID, and management. Great people throughout the company. Each venue is seen as autonomous sometimes allowing for flexibility and creativity regarding events.
Cons
The company culture used to include conferences where you could network with many other facilities, these have not been held for several years as the company has moved towards "One Comcast". Because each experience depends on location the work/life balance and management competency varies by location. Business development often oversells the company's ability leaving the people on the ground to struggle through understaffed and underfunded operations particularly in new venues. Independence and lack of oversight at many locations allows poor leaders to take advantage of their autonomy leading to unscrupulous work policies, procedures and demands, particularly of full time staff. The company often promotes too quickly, breeding incompetency. Interns from the Philadelphia market are often sent to markets under prepared. Middle management is often severely underpaid for the work done while executive management receives high salaries and bonuses. Company is "arena-centric" and many of the VP's do not consider non-arena venues to be as valuable.