Pros
Overall Gladly is a great place to be with exciting times to come. To see the growth in the last 2 years, makes me excited to see what happens next. The momentum of the company is clear as Gladly is making a name for themselves in the e-commerce space. Some of the biggest brands in the world are turning to Gladly to provide the entire customer experience. The product is the best of the best. G2 can prove that statement. Also Gladly may be a remote company, but they make it a priority to have company gatherings in person. The culture at Gladly for a remote company is hard to beat. Great people that genuinely care about your well being and career.
Cons
Startup with typical growing pains since things are starting to pick up speed. But overall great work life balance for a startup.