Best Company to work for in 2024 - Technical Support Engineer GitLab Employee Review

5.0
Dec 9, 2022
Recommend
CEO approval
Business outlook

Pros

All remote company that respects and looks after thier staff. Allows for flexible work times and with a family first ethic. One of the best companies I have ever worked for. This list can go but I will just say that the company values are practiced everywhere.

Cons

The tech stack that GitLab supports is massive and there is a huge learning curve before you feel comfortable handling customer tickets solo. But is growth really a con or part of life?

Explore other reviews about GitLab

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Best company I've ever worked for. Strong culture, great leadership, competitive compensation, excellent work life balance, and a genuine focus on employee well being and career growth.

Cons

Fast paced environment and high expectations, but that's part of working at a successful, growing company.

2.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

OK pay or benefits in the market. Fully remote. Still is trying to frame itself as a big player.

Cons

Leadership went from being collaborative, communicative, and transparent, to being mercurial, secretive, and out of touch with the actual work. OBSESSSES over your AI usage metrics - even if AI doesn't help you and slows you down. The current layoff in progress was communicated poorly and not planned at all. And now they want us to adore the leaders and the company? Cultish vibes. We went from a company that plans ahead to a company that reacts.

5
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