At first it was great, but as I rose up "higher" in the company, I was given significantly more work and not paid more - Customer Service Desk Giant Food Employee Review

3.0
Jul 30, 2013
Recommend
CEO approval
Business outlook

Pros

1. Somewhat flexible hours (school schedule) 2. Variance in jobs 3. Great people to work with 4. Paid weekly 5. Potential to work a lot of hours

Cons

1. Pay is not very good. I was there for six years and only made a max of $9.00/hr 2. Store management expects you to dedicate your life to the company just because they do. 3. Hours are being cut to the point where there are not enough people to perform jobs that were basic when I first started. 4. Corporate decided to change all of the registers and systems and they did not give our store any where near the necessary amount of training. Giant is losing a significant amount of customers because of this oversight.

Explore other reviews about Giant Food

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, dynamic, Good learning opportunity

Cons

Constantly on your feet all day

1.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team was nice and the customers were friendly.

Cons

The management are inconsistent in their employment practices. They target certain employees and will at some point be in legal trouble based on how they treat people. They have no leadership skills like communication and clarity. The store manager, assistant and HR needs to be retrained. The morale is low and there is constant confusion. Leaders should be the model in creating an inclusive culture.

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