Decent company - Senior Customer Service Associate Getty Images Employee Review

3.0
Apr 8, 2021
Recommend
CEO approval
Business outlook

Pros

Great environment, decent benefits, flexible hours

Cons

Lack of progression pathing, rare opening for new opportunities

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Getty Images Response
5y
Thank you for taking the time to share this feedback! We are very grateful that you have take the time to share both the things that make working at Getty Images a great experience for you, and also areas where you feel there could be improvement. We understand that career progression is so important and we are always striving to ensure that employees understand what their options are for growth and progression. Are you aware that we have great learning and development opportunities in The Lab, our learning hub? If not, please reach out to your local HR business partner for a virtual tour of the extensive learning modules, many of which will help develop your business skills. Also, please take the opportunity in your check-ins with your leader to express your goals for progression and you and they can develop a growth plan. Thank you for your contributions to Getty Images in your time here so far and thank you for the valuable feedback

Explore other reviews about Getty Images

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

- fun culture where you get to hear talks by photographers - adopts new technologies relatively early in the game - a really great place to learn and grow as a developer

Cons

- can handle shifts/re-orgs poorly with communication, leaving employees feeling unheard and unvalued.

1
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Getty Images Response
2w
Hello! Thank you for your review! We’re really glad to hear that you have a positive view of our culture, particularly the opportunity to engage with photographers and our adoption of new technologies. It’s also great to know that you found our environment supportive with opportunity for growth - we always aim to ensure employees feel that they can learn and grow within their role, and others. We also appreciate your feedback regarding communication during shifts and reorganizations. We recognize that periods of change can be challenging, and it’s important that our communication is clear, consistent, and inclusive so that employees feel heard and valued. We will work to continue to uphold our Leadership Principle of being trustworthy, transparent, and honest. If you have any other feedback you'd like to share, please feel free to email me at sarah.dudley@gettyimages.com
3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

WFH, good overall culture. Good people.

Cons

Leadership has been slow to stay current and modern in the workplace. The business is straddled with debt from a pervious investment company that had bought Getty and gutted it. Future is uncertain.

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