Not what I expected - Customer Service Representative GetInsured Employee Review

1.0
Sep 23, 2024
Recommend
CEO approval
Business outlook

Pros

Work remotely, overall seems like a easy or simple job to learn training is 3 weeks so maybe easy just customer service hiring process easy and quick recruiters was nice and informational and check in from time to time to make sure had everything you needed

Cons

How ever I only stayed for the first 2 days of training but it was very micromanaged over 40 ppl in training class pay was not worth to stay and get micromanaged to for the first few days of work there was not a warm welcome like most companies and a introduction. trainer sounded very unhappy to be at work or uninterested in training (lost enthusiasm) sounded very robotic going by a script. lol but overall that’s it I’m sure it maybe a good company to work for.. maybe for some and other not.. if you give it a chance and try to stick through you might see different results but for me it was to much due the none welcoming, minimum interactions was given to ask questions and micro managed trainer also seemed bais to certain ppl

avatar
GetInsured Response
1y
Thank you for taking the time to share your feedback. We're glad to hear that you found the remote work option appealing and that your experience with our recruiting team was positive and supportive. We’re sorry to learn that your training experience didn’t meet expectations. We aim to create a welcoming and engaging environment for all new hires. Regarding your note on micromanagement and opportunities for interaction, we understand the importance of balancing structure with flexibility. We strive to provide the right level of guidance to help new employees succeed, and your feedback will help us improve that balance moving forward. We appreciate your perspective and wish you the best in your future endeavors.

Explore other reviews about GetInsured

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Pretty cool place to work at, leadership is awesome.

Cons

None that come to mind.

3.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

easy job and they provide great training

Cons

a lot of information they expect you to memorize

See reviews by: Helpful|Rating|Date|All