Used - Customer Service Representative (CSR) GetInsured Employee Review

Thank you for your feedback. Since there is an Open Enrollment Period for people to sign up for a health insurance plan, the business is certainly seasonal. That means that as a company, we do need to ramp up our staff to prepare to serve the higher call center demands in the fall and winter. Unfortunately, that also means, there is a ramp down period after open enrollment. This is true of any seasonal industry requiring customer service. Seasonal agents are hired on a contract basis and understand that the contract ends upon conclusion of the Open Enrollment Period. There are, however, some great benefits attached to this seasonal work. For instance, our agent compensation plan is industry competitive and includes a strong base hourly rate plus commissions. High-performing agents are also considered for permanent employment based on the company’s needs at the time. We do thank you for your service with us at GetInsured and wish you the best in your future endeavors.