Pros
Decent benefits, decent pay for the area, lots of perks. Vast majority of people working here are very polite, and when you get to really know them you can easily create long lasting friendships.
Cons
Sadly the "sour apples" tend to ruin the bunch (and tend to run the place). Advancement is possible, but it will take some time, if you come in as an agent expect a wait time of multiple years (of which you best be consistently happy and meeting your sales objectives, no question). When you do advance you'll be shocked at how laughable your salary is and how politically charged the leadership levels really are, virtually everyone has a hidden motive or agenda behind what the say or do. Very difficult to make real lasting changes to existing process or improvements, "outsiders" who are hired in with their "fresh ideas" are typically mocked and forced to convert to the "Gerber way" whether it's the right way to do business or not. department disconnect is still occurring but there are some incremental improvements, sadly the culture still fosters yes-man behavior (per the 1/19/14 review)