Shockingly wonderful - Customer Service Representative Gerber Life Employee Review

4.0
Jul 22, 2021
Recommend
CEO approval
Business outlook

Pros

Excellent training, friendly coworkers, amazing remote training process, pension, 401k, good insurance, flexible scheduling, responsive supervisors, treat employees as well as their customers, just truly nice people

Cons

Sometimes training can be a bit taxing as everyone has different abilities, The pay is low for the field, but since they are now owned by a financial company it appears that will be changing.

Explore other reviews about Gerber Life

5.0
Nov 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I just completed my 20th year at Gerber Life and look forward to the next 20. Too many Pros to list so will summarize: supportive leadership team, opportunity for growth and career advancement, contributing to an organization that truly cares for it's customers and being there for them during difficult times. Supportive (and encouraged) work-life balance.

Cons

no cons to list! find an entry point and build your career at Gerber Life.

2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

User friendly system. Easy to navigate.

Cons

Bait and switch hiring process. Blind trust that daily stats (if/when provided) are correct. Considering stats determine pay, bonus, employment.. this is a huge con.

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