Looking for a Career: Start Here!! - Customer Service Advocate Gerber Life Employee Review

5.0
Oct 13, 2020
Recommend
CEO approval
Business outlook

Pros

**In-depth Training broken down into sections and thoroughly explained in multiple different ways to ensure those of any learning style can understand. **Benefits are very generous **Management want to do everything possible to help you succeed ** Work life balance **Opportunities for advancement

Cons

** Orientation felt a bit rushed (we got lots of training time, but when it came to learning the systems, understanding the benefits and how to log in etc. we got one quick run through) **Calls can be any where from a few minutes to 25-40minutes long, which can be very mentally draining (patience is needed for this role) **You are scheduled specific breaks and lunches and are required to take them, so if you are a work horse like me it takes some getting used to, but you'll appreciate it in the long run. :)

Explore other reviews about Gerber Life

5.0
Nov 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I just completed my 20th year at Gerber Life and look forward to the next 20. Too many Pros to list so will summarize: supportive leadership team, opportunity for growth and career advancement, contributing to an organization that truly cares for it's customers and being there for them during difficult times. Supportive (and encouraged) work-life balance.

Cons

no cons to list! find an entry point and build your career at Gerber Life.

2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

User friendly system. Easy to navigate.

Cons

Bait and switch hiring process. Blind trust that daily stats (if/when provided) are correct. Considering stats determine pay, bonus, employment.. this is a huge con.

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