The Only Constant Is Change - Associate Telephone Representative Gerber Life Employee Review

4.0
Nov 11, 2019
Recommend
CEO approval
Business outlook

Pros

Onboarding with GL was amazing, the classroom style teaching and 2 months of training (at the time in 2014) was perfect. I still know more about life insurance to this day than I ever thought I would. They do also provide some sales training, which comes in handy! Also, there is a company store just down the street that has some pretty awesome stuff at extremely reasonable prices.

Cons

At the time, sales and service were two separate sides of the business- I was in service, so I handled payment calls and people who were looking for information about existing policies mostly. We were still expected to sell new policies, and it was hard to meet my sales goals. That was likely my own personal hang-ups however, not gonna lie. I do know that they merged the two departments in the past few years, and all reps get all types of calls now. Also, the pay is terrible for how qualified the workers are.

Explore other reviews about Gerber Life

5.0
Nov 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I just completed my 20th year at Gerber Life and look forward to the next 20. Too many Pros to list so will summarize: supportive leadership team, opportunity for growth and career advancement, contributing to an organization that truly cares for it's customers and being there for them during difficult times. Supportive (and encouraged) work-life balance.

Cons

no cons to list! find an entry point and build your career at Gerber Life.

2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

User friendly system. Easy to navigate.

Cons

Bait and switch hiring process. Blind trust that daily stats (if/when provided) are correct. Considering stats determine pay, bonus, employment.. this is a huge con.

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