YMMV - Lead Data Scientist Genworth Employee Review

2.0
Jun 7, 2021
Recommend
CEO approval
Business outlook

Pros

Genworth has some excellent people to work with, who know what they're doing, and are enjoyable to solve problems with as team members. Additionally there's a cadre of seasoned veterans who are high-performing and well-connected, making new project teams easier to assimilate. Depending upon the team, this can be very exciting as a new opportunity is always around the next corner. All-in: some truly great minds, working towards an incredibly important social good.

Cons

Genworth has some non-excellent people to work with, who don't know what they're doing, and are not enjoyable to solve problems with as team members. Outside of Actuarial, Genworth has no Analytical Governance meaning anyone can conduct and present analyses without any peer-review. In terms of culture: there are handful of employees that can make the place toxic, that everyone else just has to tolerate. All in: some systemic problems that would make this a challenging place to work even if the business was booming.

Explore other reviews about Genworth

5.0
Mar 28, 2026
Recommend
CEO approval
Business outlook

Pros

Nice people with inclusive culture

Cons

No cons during summer internship

1.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and incentives. Annual 40hrs VTO, 20 hrs CTO, fitness reimbursement, plus more.

Cons

Overly convoluted policies, claims, and procedures that were rarely paid out/handled correctly. This is due to claims reps and customer service reps not ever being fully equipped to perform their jobs correctly. The training and mentoring given does not (can not) cover enough. While in training you are told you’ll understand once you are “on the floor” but once on the floor, senior members of the team will tell you that you will never really get it. You are left to depending on a single person in a 15-20 team that is suppose to help. This ends up meaning you have claims to process and to figure out what to do, you have to stand in a virtual line with your questions. Turnover is extremely high and soon after becoming an employee you see why so many people leave the CSR and SCR roles. On top of not knowing how to accurately do you job, your performance is heavily measured/scored. The CEO and head HR manager knows this is an issue, their solution when asked was “AI will help”. After 1.5 years working for the company more than half my training class of 15 had already left. If you need an entry level job that pays well for relatively no experience you’ll be fooled by this one unless you are ok with not knowing what you are doing and potentially causing financial hardship for elderly people.

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