Genworth is overall a great company to work for, great pay and benefits. - Financial Analyst Genworth Employee Review

4.0
Oct 6, 2013
Recommend
CEO approval
Business outlook

Pros

Community involvement, Good salary, retirement, benefits, industry knowledge, work life balance in most departments, cafeteria, fitness center, network forums, sport teams, technology up to par. The company has a lot of departments that you can work in and if you apply yourself, network, and make a good name for yourself you could really transition to others roles and really grow.

Cons

Working in the accounting and reporting department required a lot a of hours and the beginning there was no work life balance. You could easily work 70hrs per week during annual close and it was expected. The controller of the department had favorites and could be really nasty when under a lot of pressure. Most of the members of the team were intimidated by the controller, even the managers. Some days you don't know what mood you would find that person in. Also, there were managers of the department who are micro managers. Meaning if a task is due by the EOD, they would come by your desk 5 times during the day for a status update and ask what you are working on which was really stressful and annoying, especially when you have multiple tasks due the same day. But of course that sort of micro managing starts at the top and trickles down to the analyst which made the morale really low within department.

Explore other reviews about Genworth

5.0
Mar 28, 2026
Recommend
CEO approval
Business outlook

Pros

Nice people with inclusive culture

Cons

No cons during summer internship

1.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and incentives. Annual 40hrs VTO, 20 hrs CTO, fitness reimbursement, plus more.

Cons

Overly convoluted policies, claims, and procedures that were rarely paid out/handled correctly. This is due to claims reps and customer service reps not ever being fully equipped to perform their jobs correctly. The training and mentoring given does not (can not) cover enough. While in training you are told you’ll understand once you are “on the floor” but once on the floor, senior members of the team will tell you that you will never really get it. You are left to depending on a single person in a 15-20 team that is suppose to help. This ends up meaning you have claims to process and to figure out what to do, you have to stand in a virtual line with your questions. Turnover is extremely high and soon after becoming an employee you see why so many people leave the CSR and SCR roles. On top of not knowing how to accurately do you job, your performance is heavily measured/scored. The CEO and head HR manager knows this is an issue, their solution when asked was “AI will help”. After 1.5 years working for the company more than half my training class of 15 had already left. If you need an entry level job that pays well for relatively no experience you’ll be fooled by this one unless you are ok with not knowing what you are doing and potentially causing financial hardship for elderly people.

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