Good work-life balance, but management and development need improvement. - Anonymous employee Gentell Employee Review

Payroll can sometimes be inconsistent, with delays or errors. Work-from-home policies are not applied consistently across all levels of staff. Workplace rules (e.g., smoking/vaping areas) are not consistently enforced. There are no formal performance reviews. Recruitment and promotions sometimes appear based on favoritism rather than transparent processes. Communication from management is often unclear or lacking. Limited focus on health & safety (e.g., infrequent or absent fire drills, no dedicated H&S officer). Professional standards are not always upheld, and concerns about inappropriate language are not taken seriously. Employee morale is generally low. Career development opportunities are minimal, and internal training often goes unnoticed.