Pros
Pay is decent. Benefits are great. Sometimes there's free food - we even get to have the leftovers the executives order for themselves any time they have a meeting! (sarcasm) That's about all as far as positives are concerned.
Cons
There is no formal training. Processes are needlessly complicated. Workload is imbalanced and pay is unfair (certain departments are asked to cover and do a lot of work for departments that make significantly more, on average). Turnover is high. Plain and simple, the company is poorly run - at least as far as middle to high-middle management is concerned. The only people who know enough specifics about the ineptitude of higher ups are either benefiting from it or are too scared to lose their job to say anything. It's telling enough that anyone in the company is willing to take the time to post something so long and so negative (see below). If you're thinking of working in the San Diego office in a commercial operations department [Accessioning (which should be under lab operations...), Billing, Customer Support, Eligibility, Logistics, Procurement, Sales Support], save yourself the headache, anxiety, and frustration that I and many others deal with every day. Find somewhere else to work; there's no shortage of biotech companies to work for in San Diego. Every day here feels wasted and unsatisfying.