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      Genetec

      Engaged employer

      Genetec reviews

      Tech Support Department is a mess - Tier1 Genetec Employee Review

      1.0
      Mar 19, 2016
      Tier1
      Recommend
      CEO approval
      Business outlook

      Pros

      -Nice location -gym and free coffee

      Cons

      Employees are put under lot of stress by management. Employees are evaluated on metrics which are impossible to achieve and makes no sense. Too much office politics. Do not get paid for overtime . Employees are not appreciated whether you go above and beyond to achieve results. Tech support is expected to give support on products for which they have not received proper training themselves.

      Explore other reviews about Genetec

      5.0
      Nov 20, 2025
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great minds and opportunities to be mentored everywhere for the growing professional. Top Market offering and prestige, high product renown as a seller. Privately held and innovative. Top culture in our industry, and direct line to leadership on marquee deals. CEO and founder who is still highly invovled. Supporting leadership cast that are highly engaged.

      Cons

      Re-orgs have affected team unity but leadership vision is all about culture, transformation and growth.

      3.0
      Jan 6, 2026
      Intake coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Was okay, work life balance was okay

      Cons

      Partially remote, could have been fully remote

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