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General Dynamics Information Technology

Engaged employer

Lawrence, KS Medicare Call Center-CSR - Customer Service Representative General Dynamics Information Technology Employee Review

1.0
Apr 1, 2014
Recommend
CEO approval
Business outlook

Pros

Health benefits after 30 days. Medical insurance is paid by the company. Pay is $12.95/hr (decent income for Lawence job market). A place to make money until you find a decent job.

Cons

It's a call center. GDIT Call centers are run like concentration camps. No personal belongings allowed, ridiculous rules, everyone is treated like a criminal... Even having paper/pen at your desk is grounds for termination. Main reasons not to work here: Overall poorly run, terrible company culture, no upward mobility, no job security, constant verbal abuse from callers.

Explore other reviews about General Dynamics Information Technology

5.0
Nov 3, 2025
Recommend
CEO approval
Business outlook

Pros

remote work (for some), good management, decent benefits

Cons

Remote job, but need to be in the US due to government nature of work.

4.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid Pay Easy Work Good benefits Nice Workplace

Cons

Unable to change Shift constant policy changes more days in person End Users may be confrontational Repetitive work

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