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General Dynamics Information Technology

Engaged employer

Bitter Sweet experience - Customer Service Representative General Dynamics Information Technology Employee Review

1.0
Mar 14, 2019
Recommend
CEO approval
Business outlook

Pros

I don't really have any pros.

Cons

This was my worst experience. I can write paragraphs but it will have no effect probably. Unprofessional behavior from the beginning. Too much Hierarchy politics here. Manage made empty promises, never got back to request. This is very unprofessional as you are wasting time of people. I will never recommend this to anyone.

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5.0
Nov 3, 2025
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Pros

remote work (for some), good management, decent benefits

Cons

Remote job, but need to be in the US due to government nature of work.

4.0
Jun 18, 2026
Recommend
CEO approval
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Pros

Hybrid Pay Easy Work Good benefits Nice Workplace

Cons

Unable to change Shift constant policy changes more days in person End Users may be confrontational Repetitive work

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