Great place to work - Anonymous employee Genbook Employee Review

4.0
Jul 27, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genbook has achieved what so many SaaS start-up businesses dream of, an established customer base in the US and Canadian market. There are thousands of business who happily rely on Genbook all day every day to run their business. The future is exciting with so much opportunity to continually evolve a great product and win new customers. It’s a small and friendly team working together to evolve and improve Genbook. Being a small team means that everyone’s contribution matters and is noticed. There is a good balance in the office of self-driven hard work while still maintaining a relaxed atmosphere. It’s a time of positive change within the organisation with investment in infrastructure, processes, product and marketing. The work life balance is very good, get your head down and get on with your work and your out of office time is your own unless something critical comes up. I feel that the comradery and sense of team continues to improve. This is helped along by the monthly out of office events that Genbook organises for all that wish to participate. The most recent addition of a pool table in the office has generated some healthy competition, and a great way to take a break when you want to.

Cons

Sometimes we run out of muesli bars or forget to put beer in the fridge.

Explore other reviews about Genbook

5.0
Aug 24, 2021
Recommend
CEO approval
Business outlook

Pros

Great work environment for day to day life

Cons

Distance is an issue when it comes to communication.

1.0
Jul 26, 2018
Recommend
CEO approval
Business outlook

Pros

- Office is at WeWork in Santa Monica

Cons

- Parking not included, so prepare to spend an additional $250-300 per month - All leads are inbound, yet the leads aren't qualified and not enough to make quota, no one makes 100% quota --> Ask what the closing percentage is (~20%) then the total number of leads per sales rep per month... it won't equal the quota :( - Online scheduling is a feature based space, yet Genbook is significantly behind the tons of competitors out there, so you lose a lot of business - Genbook is more expensive than 95% of the competition, so without all the features, no sales person can overcome those obstacles - Base salary is considerably lower than any other tech company in the area - Main office is in Sydney, so any issues that need to be resolved take way too much time, which means you end up losing business. Not only that but communication is broken and management of the sales team is done by someone 5,000 miles away - Disconnect between the teams at the front lines and Sydney, so unnecessary product features are created by the product team that make no sense - They dont treat their employees very well. Re-neg on agreements they make and break promises of upward mobility and commission, very sketchy

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