High Expectations, Low Wages - CSA - Customer Service Associate Geisinger Employee Review

3.0
Jul 7, 2025
Recommend
CEO approval
Business outlook

Pros

Management was nice. Everyone was helpful.

Cons

They expect you to know a considerable amount of data and facilitate 1st call resolution but the pay doesn’t match the work load.

Explore other reviews about Geisinger

5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Well compensated for the job

Cons

Large company that can feel overwhelming with regards to workload.

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