Job security - Customer Care Specialist Geisinger Employee Review

4.0
Jan 27, 2021
Recommend
CEO approval
Business outlook

Pros

Very detailed training and trained coordinators. Helps with customer service skills and extensive knowledge of health insurance.

Cons

Not much room for advancement at position.

Explore other reviews about Geisinger

5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Well compensated for the job

Cons

Large company that can feel overwhelming with regards to workload.

4.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Worked fully remote which worked for me. Great health benefits. Worked for health plan not clinical.

Cons

Limited opportunities for growth without a college degree. Typical corporate where they cut resources and make big demands. Many long time employees which I thought was a pro at first, but realized they are stuck in old ways and don’t really want to hear a fresh new perspective or even spend time developing new people. As someone with ambition and interest in contributing, I felt stuck, limited, and bored.

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