easy to get into the business, but there is no future and respect - Anonymous employee Geek Squad Employee Review

3.0
Feb 8, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

easy to get into the field and learn things while you are getting paid. You can be hired as a technician with no absolutely experience.

Cons

This cons is for BestBuy, not Geek Squad. It is hard to see Geek Squad as a stand alone company, since they belongs to Bestbuy and at store level, it is just one small dept to sell services . No way to grow up within the company, if you are already experienced technician, unless giving up your specialty and moving your career to sales, since you are a part of small small and small sub-dept of big brick and mold sales company.and it is hard to expect job security. they always say 'don't worry about loosing your job.' so many times, but they can let you go at anytime with some package. No respect for experienced professional. some management even shows an attitude " your job is very easy and anyone can learn fairly quickly". They may believe that anyone can be easily replaceable with someone younger and cheaper.

Explore other reviews about Geek Squad

5.0
Jan 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good workers and employees. Love the culture and lifestyle

Cons

Management is the only thing bad here.

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Perfect entry position for basic IT skills and experience. Learned a lot. Good coworkers and direct manager. Provided skills needed to move on to a better position elsewhere.

Cons

High expectations paired with low wages. No room for growth unless you’re aiming for management. More retail, sales, insurance, and customer service than actual IT.

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