Not a bad gig but limited room to grow. - Advanced Repair Agent Geek Squad Employee Review

4.0
Jun 21, 2024
Recommend
CEO approval
Business outlook

Pros

Non customer facing for the most part. You learn a lot from the work if you are new to IT Close team-oriented tasks. Culture is pretty nice and supportive.

Cons

Hours became more scarce. The pay for the work is mediocre. Best Buy management will sometimes pull employees for bogus tasks. The next step up in Geek Squad is the regional "Service manager" at the time of writing. Basically goes from 0-100.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Tech-centric environment with lots of opportunity to learn entry level IT skills, troubleshooting, repair, etc. Great foot in the door for higher level positions. You'll receive exposure to many unique devices/issues you've never seen before.

Cons

Still a retail environment. Management is very metric-focused and often non technical. Pay is rather poor for what you're expected to know, and the scope of your work.

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