Nice while it lasted - Advanced Repair Agent Geek Squad Employee Review

3.0
Jun 6, 2024
Recommend
CEO approval
Business outlook

Pros

If you get in, you can learn skills you can take with you in all aspects of life repairing different items from PCs to appliances. Definitely useful.

Cons

Starting from the top, the new CEO has pretty much turned the company upside down. Focused more on profits and margins than the employees. They used to take care of the employees but those days are gone. Last year was a record setting year and how did they respond? By laying off hundreds of employees nationwide after boasting about the money they made. Tone deaf from the top. The middle managers do the best they can but they have no control. Employees have no jobs security. Some laid off were there over 10, 15, 20+ years, myself included.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Tech-centric environment with lots of opportunity to learn entry level IT skills, troubleshooting, repair, etc. Great foot in the door for higher level positions. You'll receive exposure to many unique devices/issues you've never seen before.

Cons

Still a retail environment. Management is very metric-focused and often non technical. Pay is rather poor for what you're expected to know, and the scope of your work.

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