Central Dispatch - Anonymous employee Geek Squad Employee Review

3.0
Jun 8, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly work environment, good pay

Cons

Geek Squad is overall a terrible system. Working as customer service was sometimes difficult because we had to defend company policies that didn't even make sense or help the customer in any way.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Tech-centric environment with lots of opportunity to learn entry level IT skills, troubleshooting, repair, etc. Great foot in the door for higher level positions. You'll receive exposure to many unique devices/issues you've never seen before.

Cons

Still a retail environment. Management is very metric-focused and often non technical. Pay is rather poor for what you're expected to know, and the scope of your work.

See reviews by: Helpful|Rating|Date|All