Good Employer, decent pay, mostly great staff - Tech Support Agent Geek Squad Employee Review

4.0
Nov 16, 2020
Recommend
CEO approval
Business outlook

Pros

Supportive management while i was there and the pay was decent for UK beginners

Cons

One person mishap, cant say much more.

Explore other reviews about Geek Squad

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture with in the company.

Cons

Management can be on power trips at times.

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Tech-centric environment with lots of opportunity to learn entry level IT skills, troubleshooting, repair, etc. Great foot in the door for higher level positions. You'll receive exposure to many unique devices/issues you've never seen before.

Cons

Still a retail environment. Management is very metric-focused and often non technical. Pay is rather poor for what you're expected to know, and the scope of your work.

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