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      Geek Squad

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      Geek Squad reviews

      Remote repair/connection agent review - Remote Repair/Connection Agent Geek Squad Employee Review

      1.0
      Jun 2, 2016
      Remote repair/connection agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home get paid Motivated me well enough to find another job

      Cons

      Hate your life? Lacking motivation in killing yourself? This is the place to join. Your job is to deal with people with negative IQ and fixing their computers, phones, baby monitor and what not.... whatever best buy sells over phone and chat They will go out of their way to ensure your life is ruined. Specially the manager and 2 of the leads. Also you will be asked to multitask as if you are an octopus and have 8 hands

      Explore other reviews about Geek Squad

      5.0
      Apr 23, 2026
      Mobile expert
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture with in the company.

      Cons

      Management can be on power trips at times.

      4.0
      Jun 16, 2026
      Geek squad advanced repair agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Tech-centric environment with lots of opportunity to learn entry level IT skills, troubleshooting, repair, etc. Great foot in the door for higher level positions. You'll receive exposure to many unique devices/issues you've never seen before.

      Cons

      Still a retail environment. Management is very metric-focused and often non technical. Pay is rather poor for what you're expected to know, and the scope of your work.

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