Does Gate City Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Gate City Bank employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Gate City Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gate City Bank?

83% of Gate City Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gate City Bank 4.1 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Gate City Bank?

Customer Service Representative (32) , Customer Service Representative (CSR) (8) , Bank Teller (6) , Mortgage Loan Origination Assistant (5) , Personal Banker (4) , Supervisor (3) , Personal Banking Supervisor (2) , Senior Team Lead (2)

What are the pros of working at Gate City Bank according to real employee reviews?

"Benefits are great if you're full time." ((in 20 reviews)); "Culture is great." ((in 9 reviews)); "Work Life Balance Great Management Sense of Community" ((in 5 reviews)); "Friendly people and good employee mortgage program" ((in 5 reviews)); "Great coworkers and generally good atmosphere." ((in 4 reviews))

What are the cons of working at Gate City Bank according to real employee reviews?

"Pay is low" ((in 11 reviews)); "Management is not the best, does not work well around college student schedule, not much money for demanding work, not very good training in the office, procedures change office to office, often are told to "look it up" instead of getting hands on help" ((in 3 reviews)); "Inconsistent disorganized training." ((in 3 reviews))

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Gate City Bank

Gate City Bank reviews

Great Company - Customer Service Representative Gate City Bank Employee Review

5.0

Jan 13, 2026

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good benefits, competitive wage and excellent culture

Cons

My supervisor at the time wasn’t great but I don’t hold that against the company

Gate City Bank Response

5mo

Thank you for taking the time to provide a 5-Star review! We are so happy to hear that you've enjoyed your time at Gate City Bank. We are continuously working to deliver great experiences. If you have any ideas to share, we encourage you to reach out to us at human_resources@gatecity.bank.

Explore other reviews about Gate City Bank

5.0

May 21, 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great Benefits Competitive Pay Friendly Environment Very mental health conscious

Cons

Dress code has gotten more stict,

4.0

Feb 4, 2026

Supervisor

Recommend

CEO approval

Business outlook

Pros

Loan rate discounts for team members Customer Obsession/Empowerment from SVP Technology/Innovation on any front Principles of High Standards Mutual Bank

Cons

Poor leadership/lack of engagement Minimal training for new hires Rash decisions from corporate with minimal input from frontline

Gate City Bank Response

5mo

Thank you for taking the time to provide a review! We are continuously working to deliver great experiences. If you have any ideas to share, we encourage you to reach out to us at human_resources@gatecity.bank.

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Jobs at Gate City Bank

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative

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Gate City Bank

Great Company - Customer Service Representative Gate City Bank Employee Review

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