Poor upper field management - Assistant Manager Gap Inc. Employee Review

1.0
Aug 16, 2023
Recommend
CEO approval
Business outlook

Pros

Health benefits happened to be top tier in my opinion. The discounts on top of merchandise weren't all that bad.

Cons

upper field management happened to only show their face when something was wrong or they needed to impress THEIR boss with how well the delegated THEIR duties as a RGM/DM. More often than not I happened to take on duties that were not my responsibility due to short staffing and everyone required to "wear more than one hat". Skeleton crews were a VERY harsh reality after the pandemic even though the amount of customers never changed. The conversation around credit cards and the amount of sign ups we were required to get in store happened to be extremely unreasonable and not equal throat the district. There were many times that our store happened to be on the "bad list" because of having "no card days". There were multiple changes in management and nothing ever stayed the same from one manager to the next. No new manager wanted to follow proper protocols or guidelines.

Explore other reviews about Gap Inc.

5.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, company culture is collaborative and supportive.

Cons

Compensation can be lower depending on department,

4.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are amazing! Managers were always on top of training and making sure employees have the tools they need to be sucessful.

Cons

Heavy focus on credit card and rewards numbers.

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