Call Center Envirement - Customer Service Representative Galls Employee Review

Great customers, great upper management

None I can think of.

-As with ALL jobs there are some great people to connect with - so that's a PRO for any job.

The systems they have in place are a nightmare causing loss of productivity for all employees. Perplexing that day upon day they spin their wheels trying to solve the same problem over and over but never find a solution. Horrible communication yet they want you to tell them every move. Micromanagement from insecure managers. Snide remarks from management. Often heard other team members participating in racist remarks & ageism. Filthy branch environment in some locations. Management that "no shows" for appointments they set with you. Subpar pay, not great benefits Toxic environment as far as work environments go.