Basic customer service with more detailed orders for tailoring. - Sales Associate Galls Employee Review

3.0
Dec 23, 2016
Recommend
CEO approval
Business outlook

Pros

Low stress, once you learn how to process orders. Customers are patient and can usually help you fulfill their order.

Cons

Initially I was thrown to the wolves, expected to do orders without training, or a computer login. It's the end of my third week and I've basically just had to struggle along learning something new with every order. Each order is basically the same, adding patches and identification but in the back everything is a mess and the specific patches required to ring up orders correctly are difficult to find.

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1.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

-As with ALL jobs there are some great people to connect with - so that's a PRO for any job.

Cons

The systems they have in place are a nightmare causing loss of productivity for all employees. Perplexing that day upon day they spin their wheels trying to solve the same problem over and over but never find a solution. Horrible communication yet they want you to tell them every move. Micromanagement from insecure managers. Snide remarks from management. Often heard other team members participating in racist remarks & ageism. Filthy branch environment in some locations. Management that "no shows" for appointments they set with you. Subpar pay, not great benefits Toxic environment as far as work environments go.

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