Good Benefits, Lots of Work - Resolution Manager Gallagher Employee Review

3.0
Oct 10, 2024
Recommend
CEO approval
Business outlook

Pros

Really good benefits and PTO, holiday schedule is good compared to a lot of other places. If you get put on the right branch and/or with a good supervisor you could really love your job.

Cons

You get a lot of work and have deadline expectations that just cannot be met. Supervisors have too much power over Resolution Managers (adjusters) and to be heard by anyone above a supervisor is nearly impossible. You can get moved with hardly any notice to a different branch and expected to know what you’re doing with no training, even if the claims are different with different clients.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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