Burning out quick!! - Client Services Manager Gallagher Employee Review

1.0
Jun 28, 2024
Recommend
CEO approval
Business outlook

Pros

I’ve like my coworkers, so far everyone is really nice and helpful when they can

Cons

Not even kidding the workload is insane and I am not sure how to keep up without putting in OT. That being said they don’t like paying OT so many CSM’s work late into the night. Personally I need work life balance so I’m not working without getting paid. *massive workload *recent high turnover *too many systems that constantly crash *books are a mess! a lot of E&O *10 day PTO *Pay is low

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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